Xiomi — product not getting

Address:

Ghaziabad, Uttar Pradesh, 201009

[reference: [protected]]

On 09-august-2019, i placed the above order with you for redmi note 7 pro astro moon light colour. The item has still not been delivered.

We agreed at the point that i placed the order that it would arrive after 16-august-2019].

As i called customer support more than 10 times for the same but they people don’t know how to handle customer and giving irrelevant resolution. I am requesting with my folded hands to listen my all call recording between me and the customer support agent. No professionalism at all even the seniors.