I have paid Y-Axis 1, 18, 00 INR for Canadian PR Visa but I have not signed the agreement and have requested them to refund my money since do not agree with the agreement drafted to me but I have not received any refund or any clear communication regarding the refund status despite declining to sign the agreement on 19th November 2021. It is 20th December 2021 as I am registering this complaint and I have taken followup regularly for a month with all the Y-Axis team members with their respective email addresses.
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Jan 4, 2022
Complaint marked as Resolved
The refund process has been initiated by Y-Axis.
Y-Axis Overseas Careers customer support has been notified about the posted complaint.
Dec 22, 2021
Updated by ShrikantV90 The amount is 1, 18, 000 Rs.. I have all the receipts for the amount. I want my refund as I have not signed any contract nor availed any services.
Our customer relationship department will address your concern.
Regards,
Y-Axis Customer Service
Verified Support
Jan 04, 2022
Y-Axis Overseas Careers Customer Care's response Dear Shrikant,
One of our client relationship officer has spoken to you and addressed your concerns. As discussed, our team will coordinate with you for the further communication. Anytime any issue you can feel free to write to [protected]@y-axis.com.
Regards,
Client Relationship Officer,
Y-Axis Overseas Careers.
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