[Resolved]  Y-Axis Overseas Careers — amount blocked from last 2 months without any action

Address:Mumbai City, Maharashtra

Dear concern,

Tried contacting y-axis to adjust payment towards ielts, wherin amount was paid towards eca (Incomplete information given to us by y-axis).

I would like to make a sincere request to you to kindly consider my payments towards my ielts.

I would like to appear for the ielts classes that are scheduled in the month of april. However, i had accidentally made for eca and the payment got processed accordingly of rs. 23600/-. I realized the mistake once the started for eca process got started and i have to pay canadian dollar for verifying my documents. Which will cost me 16000/- each (Myself and my wife).

However due to financial issues, we are unable to make the payment for eca payment of rs.32000/-. Once we complete ielts we will manage funds for eca process and y-axis 1st instalement, meanwhile i will have 2 -3 months time to arrange funds for rest of the procedure.

Since we are having a home loan emi deductions everymonth, i'am unable to arrange funds for now.

I apologize for the same.

Hence, i hereby request you to kindly treat this an accidental error and consider the payment for ielts, so that i may start for the ielts classes in the month of april.

Hoping you would consider my request and assist further
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Apr 25, 2018
Complaint marked as Resolved 
Y-Axis Overseas Careers customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2018
Y-Axis Overseas Careers Customer Care's response
Dear Swetha,

This is an official response from Y-Axis Overseas Careers.

We request you to provide us your YRN No. and contact details so that we can check and provide a solution.On receipt of the above, our Client Relationship Department will coordinate with you.

Please email us at [protected]@y-axis.com/[protected]@y-axis.com with your Y-Axis Registration Number which will help us address your apprehension.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers
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