[Resolved] Y-Axis Overseas Careers — I have withdrawn the immigration process but amount not refunded

[Resolved] Y-Axis Overseas Careers — I have withdrawn the immigration process but amount not refunded

M Maheswari239 Aug 10, 2021 Aug 24, 2021 This thread was updated on Aug 24, 2021

I have paid initially 93000/- for Canada immigration process and they urged me to pay full amount within a month itself.So I paid and later came to know that I am not eligible for Canada immigration due to age limit and requested for refund.Last 2 years I struggling.But amount not refunded back.Again, May 2021 they suggested me for German Visa which costs around Rs 45000/- But again I insisted me to pay remaining amount.But there was no proper response about the remaining balance but they enrolled in German visa. But my family members are torturing me to refund back the entire amount and so I decided to withdraw from Y-axis and requested for refund again.Being a lady, I am getting more pressure from my family to get back the money.I cried several times with y-axis team to refund back my money.Tofay they sent mail that they will refund back only Rs.20000/- How can my family members accept this? I don't have any other option to live with my family. Please refund back me 75, 000/- Otherwise, I can't survive in my family.The Only option is I have to die Kindly understand and help me Thanks, Maheswari Raja Was this information helpful? No (0) Yes (1)
Aug 24, 2021 Complaint marked as Resolved Hi, since Y-axis team informed today that they will refund the amount of Rs.53096/-requested thru online transfer and I have filled the online refund form. Hence, closing this complaint as of now believing y-axis will refund back my money Y-Axis Overseas Careers customer support has been notified about the posted complaint. Verified Support Aug 11, 2021 Y-Axis Overseas Careers Customer Care's response Dear Maheswari Raja, Please write to [protected]@y-axis.com. Our customer relationship department will address your concern. Regards, Y-Axis Customer Service Aug 11, 2021 Updated by Maheswari239 I have already written sevaral mails to y-axis from 2019 onwards to refund back my money.But y-axis cheating me and hesitating to give back my amount of Rs.93000/- without availing any services from y-axis..I received only phone calls from y- axis.Other than that, I have not availed any service But y-axis now saying only they can refund Rs.20, 000/-.My family is torturing me and they are asking me get back entire money from y-axis.I begged sevaral times and cried y-axis to refund back my money But not understand ing my personal issues.I totally want to quit my immigration process from y-axis and sent mails to refund money back last 2 years But y-axis cheating and delaying to refund so that they are thinking to hold the entire amount I paid. So this is frustrating and I lost trust on y-axis now.If my money is not paid, then definitely I don't have option to live with my family.I cried and informed this to customer relationship officer Neelima.But no use. Please resolve this issue immediately and kindly help me to live peacefully with my family. Thanks, Maheswari Raja Verified Support Aug 24, 2021 Y-Axis Overseas Careers Customer Care's response Hi Maheswari Raja, Our Client relationship officer has called you and understood the concerns raised by you and provided you an amicable solution. Regards, Client Relationship Officer, Y-Axis Overseas Careers.
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Maheswari239

Aug 10, 2021

I cried Y-axis team several times to refund back my Rs 93000/- money.For Y-axis, it' s just a small amount.But for me, It's a vary big amount in my life. I don't know that y-axis is cheating me and refusing to give back my money. Being a lady, I am facing lot of family problems due to this issue.My family members are torturing me a lot.Now I have decided to die if y-axis is not refunding back my full amount.I told all these concerns several times last 2 years to refund back my money.But y-axis skipping and trying to convince me sevaral times and not returning back my money.I beg you to return back my amount Rs.93, 000/- I paid to y-axis and help me to live with my family..please understand my concern and return back my money.
Thanks,
Maheswari Raja