[Resolved] Y-Axis Overseas Careers — Not ready to refund my money despite commitment | |||||
Sir, I had applied for y axis immigration under sinp program, i had received call from mr. Aditya on 17th april for filing since i was eligible for saskatchewan province pr visa. I was asked to pay rs.41400 as part of first installment. I did the payment on 20th april 2017. I was given receipts in 2 parts first for rs.1726 and later of rs.39676 I understand that the code for which i was eligible was un listed by the immigration canada on may 18th but none from y axis conveyede me the same. In turn they asked me to get my transcripts ready. I traveled to pune university, paid rs.3300 for getting transcripts. The entire matter was revealed when i started doing a rigurous followup with my documents manager - bhargavi located in chennai. She kept on sending me list of documents i have to fulfill, the reference letters of employers, etc...in no communication she ever mentioned that i was not eligible. On 8th june i was reveled that code 0213 was not there in the list of may 2017, hence i was not eligible. I was cheated and fooled and kept in dark almost for a month. After lot of email exchanges y axis agreed to refund my entire amount, however they only returned 39300. They are not ready to return rs.2100 I have underdone tremendous mental agony and frustration as a result of this, i need your help to intervene and stop such fraudulent practices done by y axis I am cheated by axis. They agreed to refund my entire amount 100% but now denying the same. Was this information helpful? | |||||
Jun 12, 2017 Complaint marked as Resolved I have got the confirmation from Y axis that they are going to give me my entire refund.
Hence marking this complaint as resolved.
Y axis has agreed to refund my amount barring Swatch bharat and krishi cess. Y-Axis Overseas Careers customer support has been notified about the posted complaint. Verified Support Jun 12, 2017 Y-Axis Overseas Careers Customer Care's response Dear Milind, This is an official response from Client Relationship Department of Y-Axis In regards to your concerns raised, I see that you had a discussion with our Client Relationship Officer and they have provided you a solution. Therefore, I conclude that the concerns are resolved. However, in case of any concerns do let us know. Thanks, Client Relationship Officer Y-Axis overseas Careers | |||||
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