[Resolved]  Y-Axis Overseas Careers — pathetic service and no response

Hello,

I am writing this mail in reference of consultancy services.
I went this counsultancy for asking about abroad education but they were just talking about them that their consultancy is best and showed me only the beautiful things for convencing me. But because they were charging in full before starting the procedure, i doubted but their member whatsapp me for 2 weeks continuously for convencing me. When i finally submitted the consultancy fees in may 2019. I asked for 2019 october intake. The assigned cp (Suparna) contacted me and gave university options. I selected one of the university and paid the university application fees. After few weeks i received an email that out of 20 eur only one eur received. I contacted my cp and she asked me to contact bank only. When i didn't get reply from bank, i asked for help from my cp but she couldn't help and later i asked to forward my application to other university as i paid consultancy fees for 3 universities and i already told my budget to ipshita (My consultant). I didn't receive any reply after that. I contacted many times and later i got to know that my cp was changed without any prior information. I contacted my new cp (Sreenivas) and the consultant many times. Once or twice i received the reply but it wasn't relevant. They wrote on email that they forwarded my application and when i asked them about the university and country where they applied, they asked me back where i want to apply and asked the course and country again and again but not forwarded anything. And now i am not getting any reply from them. I saved all the chats and email how the consultant promised fake and guaranteed for admission and all and asked me to submit the fees and now not replying or working on my application.
The gave me hope but they only took money from me and no help.
Studying abroad is my dream but because of them it is not fulfilled because i paid them so they an help me but these people are not helpful and promised fake every time.
Regards,
Akanksha