[Resolved]  Y-Axis Overseas Careers — poor customer service

I have been requesting for a call back from ms. Neelima several times from past 3 weeks to book ielts and get update on express entry process. It took me 15 minutes to reach to customer care yesterday and ms. Banu assured me that i will get a call back within 1 hour which has not happened. This is pathetic customer service from y axis. It is extremely difficult to get in touch with the assigned agent and absolutely no support is provided even after paying a hefty amount.
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Mar 4, 2019
Complaint marked as Resolved 
Y-Axis Overseas Careers customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2019
Y-Axis Overseas Careers Customer Care's response
Dear Manoj,

Warm greetings for the day!!

As per our telephonic conversation we have taken your feedback positively and our concerned team is in touch with you and please be rest assured that you will get all prompt replies from us.

Best regards,
Client Relationship Officer
Y-Axis Overseas Careers
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    Y-Axis Overseas Careers Phone
    +91 76 7080 0000 [Head Office]
    +91 40 3058 9615 [Head Office]
    +91 40 3058 9614 [Head Office]
    Y-Axis Overseas Careers Address
    Suite 102, GS Chambers, Nagarjuna Circle, Banjara Hills, Hyderabad, Andhra Pradesh, India - 500082
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