[Resolved] Y-Axis Overseas Careers — pr visa for canada/no response from process consultant

Neetuu

from Noida, Uttar Pradesh

Website:

www.y-axis.com

I registered with y-axis to avail service for canadian pr in march 2018. My cin number is u64203tgi999ptc030865. So far there has been twice that because of y-axis process consultant my pr process has been delayed. Earlier it was mrinal chandra and now it is vishal raj. There was a delay earlier to start my eca process by mrinal chandra, i had to call multiple times at y-axis to get me a new process consultant. Now that my eca is done and i have got my wes report. I am trying to reach vishal raj since jule 15th by calling him and e-mailing him multiple times but there is no response. This is an example of a very poor service as because of them my whole process is getting delayed and there is no worth to the money i spend for taking y-axis services.
Please help me in getting this resolved at the earliest.
Thanks

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Aug 8, 2018

Complaint marked as Resolved

Y-Axis Overseas Careers customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2018

Y-Axis Overseas Careers Customer Care's response Dear Neetu,

This is an official response from Y-Axis!

Our Client Relationship Officer has spoken & addressed your concern. As assured we will strive towards providing best of services. In case of any further concern, please write back to cro.[protected]@y-axis.com

Best Regards,
Client Relationship Officer
Y-Axis Overseas Careers

Jul 08, 2018

Updated by Neetuu Thankyou for reaching out and addressing the concern.