[Resolved] Y-Axis Overseas Careers — Regarding refund

jitendra bulchandani

May 12, 2022

Address:	DELHI
Website:	www.y-axis.com

Gurdeep Kaur from y axis contacted me to apply for us tourist visa . As I was supposed to travel with my family in the month of may 22, I applied my wife's us tourist visa and also deposited registration amount Rs 17700 /- including GST on 15 march 22 . She convinced me that another consultant Sajid Ali on behalf of y - axis will process and file your tourist visa application along with scheduled appointment date before 30 April 22 . But after taking registration amount till date nether my visa application is processed nor my appointment date has been scheduled. I tried to contact over phone and WhatsApp but no proper response received till now

I request forum to help me in getting back my money as soon as possible

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Jun 4, 2022

Complaint marked as Resolved

REFUND RECEIVED ... THANKS

Y-Axis Overseas Careers customer support has been notified about the posted complaint.

Verified Support

May 13, 2022

Y-Axis Overseas Careers Customer Care's response Dear jitendra bulchandani,

Please write to [protected]@y-axis.com.

Our customer relationship department will address your concern.

Regards,
Y-Axis Customer Service.

May 16, 2022

Updated by jitendra bulchandani PLS PROVIDE CORRECT EMAIL ID ON WHICH COMPLAINT CAN BE RAISED

May 17, 2022

Updated by jitendra bulchandani RAISED COMPLAINT NO (Case #[protected]TO [protected]@Y-AXIS.COM BUT WITHOUT GIVING ANY PROPER RESPONSE AND INSTEAD OF RESOLVING COMPLAINT THEY CLOSED MY COMPLAINT.

May 20, 2022

Updated by jitendra bulchandani IRRESPONSIBLE BEHAVIOUR . THEY ARE NOT ADMITTING THEIR MISTAKE AND ASLO THEIR INTENTIONS ARE LIKE NOT TO GIVE REFUND .

May 20, 2022

Updated by jitendra bulchandani IF THEY ARE NOT CONSIDERING MY REFUND I WOULD APPROCH TO CONSUMER COURT WITH IN FEW DAYS

Verified Support

May 31, 2022

Y-Axis Overseas Careers Customer Care's response Hi jitendra bulchandani,
We are in receipt of your concern and one of our client relationship officer has spoke to you and addressed your concerns with best amicable solution. We would always recommend to feel free to write to us on [protected]@y-axis.com for any issues or assistance to reach out on priority.
Regards,
Client Relationship officer,
Y-Axis Overseas Careers.

Jun 03, 2022

Updated by jitendra bulchandani Submitted refund claim form on 27/5/22, still waiting for refund amount to get credited in account

Jun 04, 2022

Updated by jitendra bulchandani RECEIVED REFUND TODAY .