[Resolved]  Y-Axis Overseas Careers — Spouse immigration

Hello, my name is vijay kumar, I have been trying to contact y-axis ever since I have paid the money by the first quarter of this year and there has been no response. They sent me a punch list which was fulfilled by me even in spite of the pandemic, I had completed the documents and send it across to y axis and it's almost close to two months there has been no response. They have no proper consultants they don't study the case properly they just randomly keep telling the same story to every person without knowing the case. They have changed more than four consultants for my spouse dependent immigration process and all of them are not in line with what exactly they want. They don't know exactly needs to be done. I have been trying to contact the final consultant his name is ateeq and has been no response whenever I happen to get him on the the phone he keeps promising me in the next five minutes and once the call drops he will never be found again. I have been trying to contact y axis by emails and landline which is a system which is totally worthless and keeps telling that is either busy or is not an unable to get connected. frankly they have no interest in doing any work at all. I have been promised by one of their consultant senior consultant Rajeshwar Rao who's sitting in Hyderabad had promised me that everything will be legitimate everything will be on time nothing has been on time and it's more than two months after prior to my 3 months earlier payment and no response. I am trying to understand what exactly they have done so far also after paying 56000 rupees just for their punch list . I look forward or I would like kindly request you to refund my money