[Resolved]  Y-Axis Overseas Careers — the consultant.

Address:

Hyderabad, Andhra Pradesh

My name is priya and i had consulted your office for assistance regarding my visit visa application to canada in the month of june 2018. The visa was refused and we did not follow up (As i was very busy with work). Now, i have started refiling the visa application and was checking the documents submitted initially. To my horror there are so many errors including spelling mistakes which would have been avoided so easily. I am ofcourse very disappointed with the quality of the service, but that's not the issue i am talking about. I am complaining about the obvious mistakes which shouldn't have happened in first place.

The file was handled initially by anuradha j and later by sajjad ali. I must say that he was the least knoweledgeable consultant about the whole visa process. I regret that i contacted your team and i would never recommend anyone to consult your team again.

I am going to share some of the blunders he has made while filing the application. We trusted yoiur expertise so much that we did not cross check the documents and now we deeply regret it.

Here are some exerpts:

Any one with basic mathematic skills, please sum the total amount in cad and figure out it is correct. How on earth can a visa consultant do such a mistake. Its providing false information to visa office which can seriously hamper our subsequent chances. This is not a joke.

A particular paragraph in the cover letter "my only intention to travel canada is to visit my spouse mr. Pradeep chandra mynam after our
Marriage. He will be travelling to canada immediately after our marriage to complete his
Contract which is till sep 28, 2018. I would like to accompany him and also to spend some
Quality time with him as part of our honey moon. During the visit, we would also like to visit
Some famous places in canada along with my spouse.
We both will return to india after the short trip as my contract end on september 28, 2018. Please
Find the enclosed our marriage invitation card and invitation letter from my spouse for your kind
Reference.

If you read the above paragraph, it starts as if my wife is addressing the visa officer, but in the second paragrapgh it magically changes as if i am addressing the officer. Refer to first line of the second paragraph.

And there are so many spelling mistakes like oanada.com (Instead of oanda.com), reliving (Relieving), relation ship (Relationship) etc. We paid you assuming that you will take care of the documentation and the accuracy of it. If you expect us to correct and cross-check every step, then what is the point of choosing a so called expert service.

I had a very difficult experience with the agent while filing the application also. He insisted that we file paper application stating that it would be difficult to compress the documents. I wanted an online application. I had to convince him so much that at some point i told him that i would compress the documents and pass on to him. Thats when, he finally accpeted to do the job himself. Also most of the letters submitted were standard copy-paste stuff. Well, thats our mistake to trust you guys in first place.

I know we cant fix it now. I dont know how you will take accountabulity for this mistake. But i will make sure that i will do everything in my capacity to stop my friends / colleagues / family / people from immigration forums from visiting your office.

Thank you for an amazing service.