Y-AXIS is One of the biggest scam in India regarding job immigration service. I will like to point out one person particularly, RITTICK KUMAR MUKHERJEE from KOLKATA. He is the biggest scammer I ever encountered in my life. He honey quotes his word in such a way that you won't doubt it. They are just fraudsters. He forced me to pay the Rs.45000 within a week of asking for consultation, saying all kinds of non-sense. Don't fall for his trap or any of the Kolkata Sales person's words. I made the mistake. Absolutely disgusting company this is for UK job search service in India.
When I initially inquired at the Kolkata Office of Y-Axis, they said they will be applying to more than 600-700 companies and they will do it through every way possible. I particularly asked if they will be applying through company portals, as I have been to UK fo my masters and worked for 4months there in a firm and then returned when my Visa expired. I know how UK process job search process works, and they said they will do everything. In reality all they did was send email to HRs and then apply jobs on Indeed, Reed etc. No way in a billion years this will be a successful process in UK job search. For UK you need to apply from companies' designated careers portal. When I asked my consultant, she said this is the only way they apply through emails. I have been scammed of 45k by Y-axis. DO NOT FALL FOR THIS TRAP. They say that they have successful clients, but there is not a single positive review about UK Job Search through Y-Axis available. They don't give you details of any clients either saying privacy. I didn't get the time to research as Rittick constantly kept on saying that take the paid service, and you will be in UK by December first week. It's December and I didn't even receive 2 interview calls. And I have a strong profile with UK masters, UK job experience of 4months and overall experience of over 3years. You won't get a job in UK through their search technique. If I had applied by myself, I had a bigger possibility of landing the job than what they uses for job search.
The only thing they do is give you a very polite consultant who gives you diplomatic answers and you can't say much. If you pay, your money is as good as gone. I got just 1 interview in 12 weeks of job search, and that firm told me they don't sponsor. Y-Axis don't even check if the firm sponsors or not. Absolutely disgusting fraud firm Y-Axis is. They take advantage of people's desperation and exploit it big time. Their job search technique is absolutely bogus. They make you write a review just after CV writing so that you write something good in hope that they will provide a top service. It all goes downhill from there. They just scammed me my hard earned 45k money.
RITTICK KUMAR MUKHERJEE, you are the biggest fraud I have ever met in my life. While my job consultant was atleast honest when I asked her everything, you have been dishonest from start and someday you will pay for scamming innocent people like this. Was this information helpful? |
Jan 17, 2022 Complaint marked as Resolved After I made the Online Consumer Forum Complaints, the Y-Axis CRM Team contacted me, namely Ali Mohammed, to resolve my issue. He has been really helpful throughout the complaint, investigation and resolution process. He did acknowledge that it was a mistake from Y-Axis Kolkata office, particularly Rittick Kumar Mukherjee, and he had over-promised everything to sell their product. He apologised for everything that has happened and asked for a few days to resolve it.
After that, he returned back with an offer of settlement, which was returning 40% of the fee that I paid. I rejected that offer and asked at least 70% is returned, as the only service that was worth paying for was the CV writing and LinkedIn optimisation. So he returned back with a counter offer of 60% refund, and we finally settled at 65% refund. I was refunded around 26, 000 INR of the total around 43000 INR I paid.
I won't say that I am exceptionally happy with this settlement, but what I would like to say is, they did the bare minimum, and Ali Mohammed has been really helpful throughout the process. I still consider it as a 17, 000 INR loss for no reason, as I wouln't have taken the service, had I known their job search process before paying, and if I wasn't scammed by Rittick.
Finally, I would just like to say, the UK Job Search Process that they have still doesn't work as per my experience and knowledge. I am someone who lived and worked in the UK for almost 2years and know the work Job Search process quite well. They will only send emails to HRs and apply through job search sites like Indeed Reed, Glassdoor, etc. This doesn't work in the UK Job market. You have to go and directly apply through company original career portals and fill up everything. They charge a very high amount in my opinion for a very meagre service of sending emails and applying in 2 step process. It is more based on luck than your profile, and more often than not, you won't be successful. I had to clear this, as this is my personal opinion, and you can differ from it. Y-Axis Overseas Careers customer support has been notified about the posted complaint. Verified Support Dec 10, 2021 Y-Axis Overseas Careers Customer Care's response Dear Biswajyoti Ghosh,
Please write to [protected]@y-axis.com.
Our customer relationship department will address your concern.
Regards,
Y-Axis Customer Service.
Verified Support Dec 15, 2021 Y-Axis Overseas Careers Customer Care's response Hi Biswajyoti Ghosh,
In reference to the concerns raised by you and would like to let you know that as per our CRM your case has been moved to the next level to address your concerns. Our team will coordinate further for an amicable resolution. Anytime any issues you can feel free to write to [protected]@y-axis.com.
Regards,
Client Relationship Officer,
Y-Axis Overseas Careers.
Jan 17, 2022 Updated by Biswajyoti Ghosh After I made the Online Consumer Forum Complaints, the Y-Axis CRM Team contacted me, namely Ali Mohammed, to resolve my issue. He has been really helpful throughout the complaint, investigation and resolution process. He did acknowledge that it was a mistake from Y-Axis Kolkata office, particularly Rittick Kumar Mukherjee, and he had over-promised everything to sell their product. He apologised for everything that has happened and asked for a few days to resolve it.
After that, he returned back with an offer of settlement, which was returning 40% of the fee that I paid. I rejected that offer and asked at least 70% is returned, as the only service that was worth paying for was the CV writing and LinkedIn optimisation. So he returned back with a counter offer of 60% refund, and we finally settled at 65% refund. I was refunded around 26, 000 INR of the total around 43000 INR I paid.
I won't say that I am exceptionally happy with this settlement, but what I would like to say is, they did the bare minimum, and Ali Mohammed has been really helpful throughout the process. He asked me to delete my complaints, but I am updating it as I still consider it as a 17, 000 INR loss for no reason, as I wouln't have taken the service, had I known their job search process before paying, and if I wasn't scammed by Rittick.
Finally, I would just like to say, the UK Job Search Process that they have still doesn't work as per my experience and knowledge. I am someone who lived and worked in the UK for almost 2years and know the work Job Search process quite well. They will only send emails to HRs and apply through job search sites like Indeed Reed, Glassdoor, etc. This doesn't work in the UK Job market. You have to go and directly apply through company original career portals and fill up everything. They charge a very high amount in my opinion for a very meagre service of sending emails and applying in 2 step process. It is more based on luck than your profile, and more often than not, you won't be successful. I had to clear this, as this is my personal opinion, and you can differ from it.
|
Post your Comment