1. Y-axis has falsely charged me money. The deliverables mentioned in the cost breakup which I fully paid, haven't been met and I was demanded more money as hidden cost. Meaning; the cost breakup was false.
2. Provided me with hiked and false ECA application fee which when I checked no the government's website, is way less than what Y-axis has quoted me.
3. False costs for IELTS as part of their "miscellaneous costs". Even though I have already appeared for IELTS and informed Y-AXIS, they still are charging me for that and they shamelessly mentioned that they have removed the IELTS cost from the breakup. I have been following up on this for 3+ months now without any response to my questions so far.
4. ECA-WES amount has not been deducted from the cost breakup even though ECA-WES has already been taken care of, by me with my own expenses. These guys agree to it on the call and then still charging me with this extra cost and when asked, they again shamelessly say that the cost has been adjusted.
5. No document attestation is needed in the process to which they still are charging me money for. I again raised this question without any reply to it and instead they keep on sending the same cost breakup again and again. Such a frustration building approach.
6. I was told that a senior official has reviewed my application and then suggested the costs, but in the e-mails it is clear that the official hasn't even looked into my request. I have email proofs.
7. Y-axis have broken their own agreement, which I have a proof over the emails but when it comes to shutting down the questions I asked, they just refer to the agreement and talk about closing my requests. How is this even justified?
8. A team head once talked to me and clearly mentioned that their Sr "International Recruitment & Immigration Consultant", Mr. Sai Kumar is not qualified to suggest me costs. This is so shocking as he is the one who has been officially assigned to me for all the process and payments.
9. It has been a difficult struggle dealing with this firm as they dodge any question you ask them. They are mentally harassing over the calls. When I talked about legal action, they requested for 2 days and it has been 2 months now, without any response. How to end this mental torture and wastage of my man hours by Y-axis.
10. How can i sue them with the court? If I can get any advice on this, as I have all these points well documented and written on the emails.
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