Yaantra — Poor services | |||||
I had handed my samsung galaxy a5 device on 10-may-2017. They promised to get it rectified and return it in next three days. On the third day i waited for there response however my device was not delivered to me and updates were given about my device. Then i called them up to ask the situation they replied that there is another issue with the device and said it will take another two days it will be rectified and delivered but the thing happened as it happened before neither they called me for updates nor they delivered the device i called up again and they turned up with another fake promise of delivering it in next two days. Today is 26-may-2017. My device is not delivered to me yet the same replies and the fake promises are still continued. Today i called them up and said i want my device back and can't wait for another two days in reply i got a suggestion from the customer care executive that if you want to have now then come here and take it. I found it ridiculous and i am gonna file a complaint regarding the same in the consumer forum. My customer id is 59085 Amit rathore Was this information helpful? | |||||
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I have a iphone 6 phone and like regular use battery drainage problem. I asked them to change battery which was the biggest mistake i have ever made. The guy came to my home and started checking everything on phone. When i asked he said regular check up. After all that he said camera is not clear for which i replied camera is fine i use it everyday for calling and just do your job. He finaly tried to change battery then he said you have motherboard problem because charge is finishing by just waiting and he has to take it to center. The charge i had would go down only when i am on the phone. He started making excuses andi told him close the phone and i will complain about him. He closed the phone and then my camera stopped working and again with same crap that it was my phone issue. His mistake he showed me that cameras were working before he destroyed my phone. He called his executive to convince me to take the phone and thelady on the phone was just plain rude. She started blaming me that the repair guy did nothing and its my fault. Before i gave the phone back i told i will call the police and this guy will not leave until my phone is back in order. She was just shouting that it was my fault but i made clear that the repair guy is fixing the phone. He opened the entire phone and shut it amd thenphone was working and the camera but my battery started to fall. This company is a total fraud they like to send ### to destroy your phone and then actually shout at you that your phone is at fault so they can make more money by taking it to service center. I would never recommend this company they are just another fraud tech company.
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+91 72 9006 4542
+91 11 6001 2600
33/33 A, Ramaroad, Kirti Nagar, New Delhi, Delhi, India - 110015
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I handed over my phone on 2nd June 2018 with a promise that it will be repaired and returned within 2 days (meaning 4th June).
I called on 5th June twice and i was informed my phone is under repair
I called on 6th June three times i was told the device is submitted today but will be done next day
I called on 7th June twice and now was told need another 2 days
No one knows how much time is required or what is the problem in the device.
Its a fraud company totally incapable please avoid getting cheated.
Name - Hemant Sharma