Yatra.com And Paytm.com — Wrongly Charged payment for failed Transaction for Booking Mumbai Nagpur Flight.

Address:

Pune, Maharashtra

This is with reference to flight booking from Mumbai to Nagpur, booking date 10th June'15. Which I tried through Yatra.com using paytm wallet for amout Rs.1977. I tried first time which failed and no amount was deducted this time but on second time again failed but amount was deducted from Paytm wallet and Kotak Credit card. same informed to yatra and paytm that amount deducted and but transaction was failed. Now in this case Paytm is saying that amount has been processed from their end and yatra is saying they did not receive payment for this. I don't understand who is lying. despite number of folloups with both the companies, I did not receive satisfactory answers and ulimately I'm loosing my amount which causing mental stress to me. I'm also planning to file complaint in consumer court for this matter and mental instability. Kindly Help on this matter. Thanks, Sachin Sachin.[protected]@gmail.com