[Resolved]  Yatra Online / Yatratrip.in — I am.complaining about train tickets

Address:Bangalore, Karnataka, 560091
Website:Yatra.com

Sir on the date 15/10/17 i had booked train tickets to tirupati but the tickets had not had been booked and they sent the msg to email to my account that amount would be refunded within workindays but it had been already 12to14days had been over when it would refund my ampunt back to my account sir
Yatra reference number
[protected]
Bank transaction id
[protected]
Plz refund my ammount soon
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Dec 3, 2017
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2017
Yatra Online / YatraTrip.in Customer Care's response
Dear Customer,

Greeting from Yatra.com!

We regret the inconvenience cause to you, as per our records refund of INR 1333.00 was processed from our end on 15th Oct 2017, request you to kindly allow us some time to share refund details from bank end on your register I.D.

Thanks
Yatra Care
Verified Support
Oct 25, 2017
Yatra Online / YatraTrip.in Customer Care's response
Dear Customer,

Greeting from Yatra.com!

We would want to inform you that refund details has been shared on your register mail I.D. Request to kindly check.

Thanks
Yatra Care
Verified Support
Oct 30, 2017
Yatra Online / YatraTrip.in Customer Care's response
Hi,

Regret the inconvenience caused to you!

Would request you to kindly share the registered e-mail Id to enable is to assist you.

Thanks
Yatra Care
Complaint comments 

Comments

I booked a train ticket from New Delhi to Bareilly on Yatra app and payment via UPI method but after payment my train ticket not booked. The amount is 210₹ pls help me soon.
I booked it for 4 November but ticket not booked yet help me sir

Register mail id:[protected]@gmail.com
I tried to book Train ticket on 28th Oct 2017, from guntur to secunderabd, Paid through phonepe...
Please find the details below,
Money debited 152, Paid to yatra android eazypay
UTR:[protected]

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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
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