[Resolved]  Yatra Online / Yatratrip.in — Refund for my reference no [protected]

I am constantly asking for refund since one month bit there is no response i am getting message that the status will be updated in 48 hours but still there is no news about my refund
I had book round trip ticket from yatra for goa (3 persons) from 17/05/2020 to 21/05/2020
Kindly update the status asap
Genu george
[protected]
[protected]@gmail.com
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Aug 6, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Hi, Greetings from Yatra.com! In support of the Government measure to eradicate COVID – 19, All GoAir domestic flights are suspended from 25 Mar, 2020 till 25 May, 2020. GoAir is automatically protecting your ticket for travel and You can contact GoAir at any time over the next one year to redeem your ticket on any GoAir flight on any date with waiver of change fee. The Fare difference will be applicable, if any. You can utilize the credit shell by creating a new booking with GoAir on their website https://www.goair.in/ & select the “PNR Credit” option at the payment page.

Also, we are glad to inform you that we have credited amount equivalent to your cancelled SpiceJet booking amount to Yatra ecash/wallet. You can now use this amount either completely or partially to book any airline, hotel or cabs and preserve balance amount for use on your next travel. You can also update your details like name, age or make a fresh booking for anyone else. Kindly, login to our website/app/mobile site to redeem now. Regards, Yatra Care

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