[Resolved]  Yatra Online / Yatratrip.in — Refund my money Yatra

Dear indian consumer forum,
Yatra is not refunding my money to my bank account from where i have done the payments. Total amount is (13507+10601) = 24108

I have contacted several times, but after one and a half months also, they are yet to refund my money. I am a girl with limited income. Kindly help me to get my refund.

Detail of the flight booking.
Airline: air india
Departure: bangalore
Arrival: kolkata
Pnr: y1vqk
Ticket no:[protected]
Date: mar 25 2020
Total amount paid for the tickets: rs. 13507
Detail of the flight booking.
Airline: indigo
Departure: bangalore
Arrival: kolkata
Pnr: vfq7ui
Flight no: 6e-433
Date: apr 15 2020
Total amount paid for the tickets: rs. 10, 601

Warm regards,
Name: poulami majumder
Mail id: [protected]@gmail.com
Phone no: +91-[protected]