[Resolved] Yatra Online / Yatratrip.in — refund of cancellation of flight | |||
Still other payment not received... yatra does not take care of our money... they told that if jet airways pay then we will pay Dear Mr. Bhakkad Greetings from Yatra.com! This is in reference to your query dated 07th-Apr-2019 under booking reference number [protected]. We would like to inform you that your refund of INR 1508.76 has been initiated from our end in the same mode of payment through which you have made the booking. Kindly note, Yatra takes up to 24 hours to process your refund. Further, private sector banks may take 2-3 working days and public sector banks may take up to 7 working days to credit the amount into your account. Note:- Rest for all these [protected] //[protected] //[protected] //[protected] //[protected] //[protected] //[protected] still pending from airline request you to please wait. Note: Please do not amend the subject line while replying. Was this information helpful? | |||
Jul 19, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jun 16, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings, from Yatra.com! This is concerning your complaint regarding the refund under reference numbers [protected] //[protected] //[protected] //[protected] //[protected] //[protected] //[protected]. We apologize for the inconvenience you have gone through. We have checked the details & the refund against all of the bookings has been placed in a queue with airlines. We are waiting for authorization from their end. Once airline will authorize the refund, we will proceed accordingly. As of now, we have not received the confirmation from them, we will notify you as soon as we received the information. Request your patience in the interim. Regards, Yatra Care | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2577
Pending
347
Resolved
1923
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Today I tried booking my ticket from Bangalore to kacheguda and the money got deducted from my account because I was not aware of my IRCTC user name I was unable to book my ticket.
My account name is Kajal Rai, email I'd is [protected]@gmail.com, phone no [protected]
Please take initiative to refund my money.
Greetings from Yatra.com!
Your booking is not confirmed and full refund of INR1038.14 has been processed from our end on 02 JUN 2019. Yatra takes 24 hours to process the refund, if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Hope the refund is credited back in your account till now, if not team have also share the refund details to your registered e mail address, please share the same with your bank to check the credit status of the refund, if bank deny with the refund with the shared refund details do share written communication with us to assist you further.
Thanks,
Yatra Care