[Resolved] Yepme — Order not delivered

 
13 Reviews
 shivendra123
I placed an order from yepme.com for my mother . order # 4456931 placed on 12 dec 2013.

I am writing on behalf of my mother, so talk to me if u wanna contact me on [protected]/[protected]/[protected].

They shipped order using xpressbees courier via AWB - 3XB133011WI5. Shipment reached in Kanpur on 16th dec at 1:27 PM. It could have been delivered on same day by evening.But they didn't deliver. Moreover there is no delivery on 17th dec too. I mailed xpressbess and yepme both .. but there is no reply. I called xpreebees, their contact number is not working.

The shipment arrived in Kanpur on 16th dec 1:27 pm, it cud have been delivered on that day only... or can be delivered today morning.. but still no sign of delivery.. no contact info for kanpur... what the hell is this ?


Why yepme is not using a good courier ?this is my 2nd order from yepme.. the earlier order too was delivered after so many complaints.
so what yepme thinks ? customer should post complaint on various sites, , then only they will deliver the shipment ?
why yepme is using such a bad courier that doesn't have even a contact number ?

I want urgent delivery of my order by 17th dec evening positively... otherwise I will proceed with legal methods for the inconvenience caused to me..

Your cofounders are ex-amazonions... but I can't see any amazon-like service by yepme..
For your information, most of e-commerece companies like flipkart, jabong and private labels such as freecultr and zovi ..they all deliver in maximum 2-3 days.. and amazon delivers my order from US to kanpur using aramex in 5 days... so compare your service ... where u stand...
Its only the quality of service that is going to imrpove your brand...

I want the order delivered to my mom by today only... otherwise see what I can do to demolish your brand image.. and remember, a post on internet will last forever...

Regards
Shivendra Gupta
[protected], [protected]
Complaint marked as Resolved 
shpmnt delivered... . . . . . . . . . . ...

Complaint Status


[Dec 17, 2013] Yepme customer support has been notified about the posted complaint.
Complaint comments  12 Comments     Updated: Share0Tweet0

Comments

I have placed an order dated May 25, 2013 vide order no. 2282334 wherein expected date of delivery was May 28, 2013. I have called to customer department so many times and raised a complaint for the same but I did not get any revert from the Company side.
Dear Customer,

We in Yepme take feedback/complaints very seriously, and we would like to assure you that we will followup on your case on priority.

You may also contact us at [protected]

Regards,
Yepme Team
When I call in this number which you have given IVR reply is customer care number has been changed. nothing done from your side.
ordered 2 pair of shoes on 31st july 2013. havent received the order still!!..was promised the order will be dispatched within 6-8 working days..and today is 17th august 2013...order number 2847707
i called them several times..they just never answer...looks like my 1000 bucks just went into the drain...i dont know what to do
I placed an order number 3989089, they said it will reach within 5 working days, but i waited upto 15 days, i didnt receive the products. If i called also not responding properly. My suggestion to everyone dont buy anything from this site. I request you to take complaint against this company.
shipment delivered. close the complaint.

pasting removing

Order no is 687222. Sold pasting removing

unable to deliver

shipment from yepme with id11469590 was unable to deliver me my product

refund of rs.499

I put on to refund my money before 3months but they did not refund my order no is 2170165 and my mob no is[protected]

frod shopping

I order Three Shoes order no.5116387 after late delivery of order .I cancelled order[protected].01.2014 for Rs 423+75 but till now not refunded the amount .

Replacement Order pending for verification

A replacement Order was placed by me over a month ago but it is still pending for verification. I've been coordinating with your customer care but nothing seems to be done about the above said matter.

Replacement of track suit

I Want to replace my tracksuit so please come and collect the older one and so that i can order another one

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    Customer satisfaction rating
    48%
    Complaints
    1967
    Pending
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    Resolved
    868
    phone
    +91 11 6637 2424 (Customer Care)
    +91 124 6637 2424 (Customer Care)
    location
    Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
    Yepme - Order not delivered