Ylg India — ylg star extra mall manager ignorant behaviour

1 Review
Bengaluru, Karnataka, India
 Jevita on Aug 4, 2019
I had booked a service at star extra mall by calling this no ‭[protected]‬. I had asked for bear trim, haircut and my wife had asked for waxing and clean up. When i reached and enquired about the service the gentleman sitting seems to manager of store as a receptionist very arrogantly denied for beard trimming. I agree that service is not there however there is a way to say it. He seemed uninterested and look very involved with his staff gossiping. Seeing his behaviour i didn’t even bother to stay back and just walked out of the saloon. You would be surprised he was still not bothered. What a pathetic display of customer service. I visited the saloon from gunjur and they i was treated was quiet insulting. I am way back to lakme saloon now. I hold a ylg membership and i am ylg customer from last 10 years and for the first time i felt horribly treated. I shall look to have my membership discontinued. I have visited so many branches of ylg but such a nice service but this manager was pathetic

Complaint Status

[Aug 04, 2019] YLG India customer support has been notified about the posted complaint.
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    +91 80 4213 4462
    No. 55,5th Main, Hal 2nd Stage, Behind Leela Palace, Old Airport Road, Bangalore North, Karnataka, India - 560008
    Ylg India - ylg star extra mall manager ignorant behaviour