You Broadband India — Lost connection

Address:

Telangana, Hyderabad

Actually I lost youbroadband connection on 22nd October, as always I did I requested my area agent(ramesh Nunavath) to look in to my issue but there is no result on that day and when I called him on next day he said that there is a box issue in my colony and he need 1day time to solve it and when I reached him next day he is not answering my calls so I reached his manager I don't remember his name but his number is
[protected], he said that by tomorrow it will be done but still no result I have raised ticket through app also but no result no one is responding this very pathetic service I can understand that there will be a technical issues but avoiding the customer calls is not a culture of good employee.

If this is the case youbroadband will lose the existing customers and hard earned good name till now because o[censored]nquality staff, same like vodafone, you broadband has to finish there existence in the market.

It has been 5 days now iam facing this issue, if you people fail to provide me a service by end of the day refund my deposit amount I'll go with ACT or Airtel and I will end my loyal relation with youbroadband.

I'll hope that action will be taken on Ramesh Nunavath and his manager.

Go through the attachment and look how many times I tried to reach ramesh Nunavath.

Thanks and Regards,
S.Vishnu