Yu Mobile — Debit from my icici account

Address:

Jamnagar, Gujarat

Here i want to state that i had a complaint on yu phoria mobile on 16-09-15 for my yu mobile is not working . And the same day there is a incoming call from [protected] number and told that he is calling from yu company, and tell us give to details about my debit card & cvv no . And told that they transfer 6999/ rs to my account . And they told that there is no sufficient balance in your acc. Thats why the transfer cant be complete . And they told that you must having 5000 rs above in your acc. Than on 17-09-15 i deposit 8000 in my acc. And the same day 8040 amount deduct from my icici acc. Details below value date transaction date cheque number transaction remarks withdrawal amount (inr ) 17/09/2015 17/09/2015 - vin/payu money /[protected]/0 5040 17/09/2015 17/09/2015 - vin/paytm /[protected]/0 1500 17/09/2015 17/09/2015 - vin/www mobikwi/[protected]/0 1000 17/09/2015 17/09/2015 - vin/one97 commu/[protected]/0 500 suddenly i call to [protected] ( lokesh sachdeva) after this transaction and they told that there is some mistake from us and the amount deduct 8040 rs wrongly .From us there after they told that they will refund 14999 to my icic acc after 24 hrs on 20-09-15 i call to mr. Lokesh sachdeva he told that our company want your yuphoria mobile on below address yu technical private ltd. Royal group building no-1 rajendra nagar gorakhpur city pin no-273001 name -lokesh sachdeva mob-[protected] and told that courier your mobile on above address and he told that after we track your item we will refund the compelete amount 14999 on 21-09-15 i courier the mobile by dtdc lite cn no-a32678184 on 22-09-15 he told that we will refund your amount between 48 hrs on 24-09-15 i call lokesh sachdeva and tell us what about my refund money .Then he told me plese deposit in your acc 350*14%(504 rs) tax for your refund money.So i was trans for in icici atm to yu company account( 504 rs).Then he told me your money is not transfer in our account(last four digit no 0735) .So we are not proses your refund money. Please sir help me what i do ? b p k samantaray [protected]