Yu Televentures — poor services

Address:

New Delhi, Delhi

My name is ankush pruthi, i am from delhi.
I purchased your a phone - yu yutopia online on july 3, 2017
And from the very first day the phone was hanging and there was a problem of self rebooting again and again due to which i submit that phone to your service center in jail road, tilak nagar -110018, on august 14, 2017 and i recieved that phone yesterday ie september 20, 2017. The condition of phone is still the same, there is no improvement, no repair, the staff of that service centre is not at all cooperative. The employees of that service center are very rude namely mrs priya and mrs riya. Now i am going to sue your company with consumer court under consumer protection act 1986 - exploitation of consumer. If your company cares for your goodwill which i think that it does not concern you, then replace this phone with new yu yutopia within 7 days ie before september 28, 2017 otherwise if i suit your company, then legally you have to provide me compensation along with new phone. Also i need a phone call from the top level management of your company within 24 hours.
Now i know the quality of product which you provide and i am going to suggest everyone known to me that never buy micromax and yu mobiles, as purchasing them is simply waste your money and wasting your time in going to service centre only

I have also talked about you in national consumer helpline and my complaint number is 429585, along with this i have talked with my elder brother who is a lawyer and ca by his profession and he guided me to provide you 7 days time and to send you a written application.

Ankush pruthi
[protected], [protected]
[protected]@ymail.com, [protected]@gmail.com