Yu Televentures — Yu yuphoria handset

Address:

110051

Hello,
L have yu's yuphoria handset. The problem start occurring in this phone few months ago (2-3 months).
#. I had call on your customer center they told me that you have to go to service center (Which was earlier mentioned that your company will provide door to door service. At the time of purchase.)
#. So i went to the near by service center of micromax india (Nirman vihar near maharaja banquet hall delhi-110051).
I told them about the issues-
1. It download 595.5mb almost each day whenever i turn on this phone.
2.. System blackout
3.. Heating issues.
4. Untimely switching off, even at 50% of the battery.
5. And many more features of cynogen is unavailable to my handset (Such as improvisation of new theme.)
#. I went service center almost 10 - 20 times but they have attended me only 2 times as they told me that you are late as its 5 pm already. But on paper timings even on the website timing is 6 pm. As i can not reach earlier because i am college student and i got one holiday on sunday on which this service center is closed. I even told this problem to them.
# they made me wait for 3- 4 hrs in the name o[censored]pdate recovery about my phone each time, but the problem still persists.
# moreover they have mishandled my phone as i observed some physical damage on it.
#they do not provide any any written bill.
So please resolve my issue as soon as possible, as warranty period is also getting over by june 7 2016.
Thanking you
Kushagra gupta
Delhi
June 3, 2016