[Resolved]  Zaakpay.com — irctc amount not refunded - shalini

I was trying to book a irctc ticket from bangalore to madurai. The ticket was not booked due to the error stating that "passenger not in same coach" but amount got deducted from my account. The refund has sent to zaakpay pg bank instead of my account. The transaction has failed for thrice.
Transaction id : [protected],
[protected], [protected]
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Apr 6, 2018
Complaint marked as Resolved 
Got money back to my account for all the 3 failed transaction
Zaakpay.com customer support has been notified about the posted complaint.
Apr 02, 2018
abhishek shubham's response
I am not getting response from your side
Apr 03, 2018
satyam068's response
In IRCTC it is showing money is refunded to bank on 30 MAR2018
Apr 03, 2018
satyam068's response
In IRCTC it is showing money is refunded to bank on 30 MAR2018

Apr 03, 2018
Updated by Shalini_S
I was booking a ticket from Bangalore to Madurai. The booking has failed due to the error msg " passenger are in different coach". Amount has deducted from my account. The refund amount has sent to zaakpay PG bank Instead of my bank account.
Transaction ID: [protected],
[protected], [protected]
Apr 04, 2018
Updated by Shalini_S
Kindly update it
Apr 04, 2018
Updated by Shalini_S
IRCTC has refunded the amount to zaakpay pg bank.May I know when t money will get transferred for the 3 failed transaction.
Complaint comments 

Comments

HI canceled the ticket on 27 march having PNR no [protected].
but still i have not received any amount either in my bank or mobikwik wallet.
Please respond to above issue.

satya prakash
[protected]

I have booked 4 tickets on dated 5 feb 2018 through yrs bank net banking but due to some reasons I have to cancel all the 4 ticket on 28 march 2018 on irctc site it is showing that the amount of 1660 is send to zkpay on 30 march 2018 but zakpay has not refunded it to my yes bank account
Mobile no [protected]

Plz give me my refund my bank

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