Zaakpay.com — irctc refund amount are not credited in my cbi bank account

Address:Rewa, Madhya Pradesh, 497451

4250 rupees are refunded in your account by irctc railway ticket cancellation and you are not credited this rupees in my central bank account so please imidietly consider my complaint and solve this problem.
Please contact me on my gmail or my feeded mo. No.
I was booked my 3 tickets where total amount is 4250 rupees so please resolve my problem because it's a huge amount.
Thanking you
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In IRCTC it is showing that the amount of 3290 is refunded through zkpy on 6th Nov but it was not credited to my account.
cancellation id- [protected]
refund amount- 3290
Transaction id-[protected]
Transaction date -3rd Nov 2017

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