Zaakpay.com — pls see for this

I have booked rly. Ticket on 07.12.18 through irctc. Portal i have paid through icici debit card. Due to some reason my rly ticketc cancelled on 07.12.18 irctc portal says payment is refunded on 10.12.2018 through zaakpay. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[protected]
Refund id [protected]
Refund bank zkpy dt 10.12.18
Refund amt 660/-
Phone no.[protected]
+1 photos
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Dear Sir,

I have cancelled my 15 dec-2018 railway ticket and i checked refund status in IRCTC website and found that amount is refunded to "Zaakpay PG" but i have not received same amount to my account.

Plz check at your end and refund to me.

(See attached picture for more details)

My below mentioned refund not received.

Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:01-Dec-2018
Refund processing date:03-Dec-2018
Refund amount:565.0
Refund reference no:ZP57a4a02763a79
Payment Option used : Zaakpay PG

Please refund.

Yogendra Gupta
I had made an payment yesterady on lrazybee but transaction has been failed and money got deducted

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