Zaakpay.com — ticket not booked but, money debit kindly refund the amount

Address:House no 104 rajni colony kaithal, Kurukshetra, Haryana, 136027

I was booking ticket on irctc app on 24/09/19. I had transaction through your gateway. An amount of 2538 ₹ debited my account but ticket was not booked. Details as following:
Bank name - powered by zaakpay.
Failure reason - payment failed.
Amount — 2538 ₹.
Bank transaction details — info: inb/[protected]/zaak epayment services pvt.

Irctc;- txn [protected]

Kindly refund my debited amount. Thanks...
Mandeep singh
Was this information helpful?
No (0)
Yes (0)
Zaakpay.com customer support has been notified about the posted complaint.
Oct 05, 2019
Updated by mandeep676
Dear Axis bank & Zaakpay team
I was booking ticket on irctc app on 24/09/19. I had transaction through your gateway. An amount of 2538 ₹ debited my account but ticket was not booked. Details as following:
Bank name - powered by zaakpay.
 Failure reason - payment failed.
Amount — 2538 ₹.
Bank transaction details —Info: INB/[protected]/ZAAK ePAYMENT SERVICES PVT.

irctc;-  TXN  [protected]

Kindly refund my debited amount.  otherwise i complain the FIR in police station

Thanks...
mandeep singh
Complaint comments 

Comments

My account is protected but zaak e payments have been debited amount from my account and I didn't receive any message or mail regarding this..

Dear Team i have pay the loan fort repayment on your zaakpay gateway and payment will be deducted on my account but other end payment not received or failed to payment on your zaakpay end.so please solve my quay or problem and total amount is 7114.98/-

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zaakpay.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    1445
    Pending
    0
    Resolved
    138
    Zaakpay.com Phone
    +91 11 3001 8008
    Zaakpay.com Address
    8A, DDA Pocket 1, Sector 7 Dwarka, New Delhi, Delhi, India - 110075
    View all Zaakpay.com contact information