Zaakpay.com — unknown transaction

Kareem.asif

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

On 3march2018 i got a message from zakepayme that money has been deducted from my account. I want to know about this transaction where did my money go. If it is a mistake i want my money back. I am attaching a screenshot of the message. According to my knowledge i have not done any kind of transaction to which i got this message. I surely think that this is a mistake. I am hoping for a quick response from you guys.

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Zaakpay.com customer support has been notified about the posted complaint.

Mar 03, 2018

imrajsamad's response Not refund my money

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Comments

imrajsamad

from Bengaluru, Karnataka

PNR no: [protected]. Refund id no: [protected]. When will refund my money.

Smin Padhiyar

from Jalalpur, Gujarat

Refund regarding cancellation of tickets has been initiated by IRCTC but didn't receive it in my SBI account. The IRCTC website shows that it is already refunded.
What should be done next to avail my money back ?

Transaction ID: [protected]
Cancellation ID:[protected]
Bank name: State bank of India