Zaakpay.com — uts railway wallet not recharged but deducted money

Address:

Uttar Podrah (Natun Pally), P.O.- Podrah, P.S.- Sankrail, Howrah, West Bengal, 711109

Deduct rs 200 but not recharge uts railway wallet. Now want refund. When i want to recharge wallet o[censored]ts there requested for deduction and after confirmation deduct the money and recharge failed. Now want refund. I attach here screen shot of the deduction. Please solve as early as possible. I transfer the money using google pay. All details are in screenshot attached.
Email id
Avijitmondal. [protected]@gmail.com