Zaakpay — refund

I have booked rly. Ticket on 06/04/18 through irctc app. I have paid through sbi debit card. Due to some reason my rly ticketc fail transaction. Irctc portal says payment is refunded on 08/04/18 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible.

Transaction id.[protected]
Refund id
Refund bank zkpy dt 9.04.18
Refund amt 6000
Was this information helpful?
No (0)
Yes (0)
Zaakpay.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

There is an unknown charge on mY Amex Card on 21/02/2018, 3769*******51009
I have booked ticket for 21.03.18 from Bilaspur to Howrah. It was cancelled on 19.03.18 at 21.54 hours. Till date refund is not credited in my account. Details are as below
Cancellation ID: [protected]
PNR no. [protected]
Amt to be refunded :1215
Payment mode : Allahabad Bank internet banking
I have booked ticket PNR NO [protected] ticket has been cancelled refund id[protected] but not credit in my account my mobile number [protected]
IRCTC HAS REFUNDED MY AMOUNT BUT Zaakpay.com HAS NOT CREDITED THE REFUND AMOUNT TO MY BANK ACCOUNT . SO PLEASE CREDIT MY REFUND OF RS 90 TO MY ACCOUNT

Transaction ID:[protected]
Cancellation ID:[protected]
PNR No [protected]
I have not gotten my amount of RS.2060/- refunded by IRCTC on 30 March, 2018. IRCTC shows amount has been refunded
To ZKPY on 30 March, 2018. Please refund my money back to my account. thanks
I cancelled ticket on 30/10/2018 but not credit amt in my account.

Please credit amount in my account as soon as possible
For more details please find attached file

Not answering

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zaakpay.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    1445
    Pending
    0
    Resolved
    138
    Zaakpay.com Phone
    +91 11 3001 8008
    Zaakpay.com Address
    8A, DDA Pocket 1, Sector 7 Dwarka, New Delhi, Delhi, India - 110075
    View all Zaakpay.com contact information