[Resolved] Zaakpay.com — amount not refunded by zkpy to bank account | |||||
I have booked ticket on 17 Dec 2017 payment completed i have paid through SBI Internet Banking and payment gateway is mobikwik and due to some personal reason cancelled my ticket on 13-Feb-18 & IRCTC says payment refunded on 16 FEB 2018 in ZKPY(zaakpay) pg but not received in my bank account. Please Resolve my problem ASAP(as soon as possible). If I pay through Net Banking So why you refund Zaakpay. I dont know about that and i dont have any account on zaakpay. so please i request to you resolved my problem as soon as possible. Mob:-[[protected]/[protected]] Transaction id: [[protected]] Refund id: [[protected]] Refund bank name: zkpay Refund date as per IRCTC: 16 FEB 2018 Was this information helpful? | |||||
Feb 22, 2018 Complaint marked as Resolved Amount refunded on very next day, once the compliant raised,
Need to speedup to refund to actual account once amount received to zkpy from source, a week stipulated time is not done. Zaakpay.com customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
booked a ticket online from irctc website using HDFC net banking.
Therafter, i cancelled that ticket from irctc. I got the message a few days leter that the refund amount ₹600/- has been transferred to zaakpay pg account but not credit my bank Account. Please check and refund my amount.
Following are the relevant details:
Pnr number:[protected]
Irctc transaction id :[protected]
Refund processing date:22-mar-2018 (19:58:34Hrs)
Refund amount:.600Rs
Refund reference no:zp566d2c959ea0b
Payment option used : zaakpay pg
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Therafter, i cancelled that ticket from irctc. I got the message a few days leter that the refund amount ₹600/- has been transferred to zaakpay pg account but not credit my bank Account. Please check and refund my amount.
Following are the relevant details:
Pnr number:[protected]
Irctc transaction id :[protected]
Refund processing date:22-mar-2018 (19:58:34Hrs)
Refund amount:.600Rs
Refund reference no:zp566d2c959ea0b
Payment option used : zaakpay pg
Dear sir,
I booked railway ticketing in IRCTC online transaction .I got a mail from IRCTC thay are refund amount of Rd.980 from zeekpay pg but I could not get the bank .
This is the mail from IRCTC
PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 980.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:29-Mar-2018
Refund processing date:02-Apr-2018
Refund amount:980.0
Refund reference no:ZP5685e37f3bdd4
Payment Option used : Zaakpay PG
I booked railway ticketing in IRCTC online transaction .I got a mail from IRCTC thay are refund amount of Rd.980 from zeekpay pg but I could not get the bank .
This is the mail from IRCTC
PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 980.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:29-Mar-2018
Refund processing date:02-Apr-2018
Refund amount:980.0
Refund reference no:ZP5685e37f3bdd4
Payment Option used : Zaakpay PG
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I booked railway ticketing in IRCTC online transaction .I got a mail from IRCTC thay are refund amount of Rd.980 from zeekpay pg but I could not get the bank .
This is the mail from IRCTC
PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 980.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:29-Mar-2018
Refund processing date:02-Apr-2018
Refund amount:980.0
Refund reference no:ZP5685e37f3bdd4
Payment Option used : Zaakpay PG