[Resolved] Zerodha — zeroha stealing money from my account

xv4940

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 743125

My zerodha account i. D - xv4940. Why zerodha steal money from account. This is my question. Every day when i purchase share and sell share after the total duduction zerodha deduct or steal extra money at same day then again zerodha deduct the money at night by 1am. Everyday zerodha steal money at same day then again the deduct money at night 1am. Everyday they deduct money twice.

It should be deduct only one time by 1am. Not twice. Everyday i face same problem.

Why? If they will continue then i have to go to court.

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Jul 26, 2018

Complaint marked as Resolved

Zerodha customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2018

Zerodha Customer Care's response Hi,

We have checked your account and assure you that there is no discrepancy in funds settlement in your account. At the end of each trading day, you will receive a contract note for your trades executed which clearly states the net obligation amount along with the break-up of the charges. You can refer your ledger statement in the Q-Backoffice - https://q.zerodha.com to verify the debits and credits which should match the net amount as per the contract note. In case you find any discrepancy between the debit/credit and the net amount as per the contract note, you can raise a ticket through our support portal - http://support.zerodha.com/ with a screenshot of the discrepancy and one of our support executives will get in touch with you to have your issue resolved.