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Zerodha Complaints & Reviews

2.3
Last updated Jul 3, 2023
Complaints 535
Resolved
237
Unresolved
298
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+91 80 4040 2020
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#153/154, 4th Cross, Dollars Colony, J.P Nagar 4th Phase
Bangalore South
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560078

Zerodha reviews & complaints page 18

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P
Punith Appie
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint on zerodha technical issue

Address:Bangalore, Karnataka, 560027

Hi,

Today when I was doing my trading my account got logged out and then I tried login again but it showed Gateway timed out. I have called and asked them to release but when I returned to my ID it was ended up in negative. But initially it was in positive figure. It was clear zerodha issue by which i missed out big profit which they need to lookout and solve my query.

By Zerodha technical issue customers are...
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Manu IL
from Warangal, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poa rejected multiple times saying signature not matching wd 2080

Address:560078
Website:www.zerodha.com

I was opened an account with zerodha and i submitted forms by digital sign and they allotted id WD2080 . And i purchased shares and i send POA hard copy two times and courier delivered .After receiving POA they rejected multiple time saying sign not matching.I am not able to sell shares and they are cheating customers .Waste service providing by zerodha....
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V
varun mech
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fund transfer failure

Address:560078
Website:ZERODHA.COM

I did a fund transfer of rs5000 through the kite payment gateway on 10/7/18 but the transaction was a failure and amount has been debited from bank account for which amount has not been recredited back to my account even after 24 hrs. I kindly request to credit the amount to my trading account or back to my bank account the earliest.I am hereby attaching screenshot of the mentioned transaction....
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S
Sumith Ksherasagar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account opening- not done taken opening charge 300

Hi Zerodha,

I have faced worst service from zerodha, to open demand account they are asking hell lot of documents after submitting all the documents still not opened the account?

Registered emailed: sumith.[protected]@gmail.com

When it will be opened? u Charged 300 rupees why ? then return back if not going to open.

Contact person was ranjith No help was given and no resolution takenbr...
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CA Nitin Mehta
from Radaur, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poa document sent & delivered to zerodha but my delivery trading not working

Address:Allahabad, Uttar Pradesh, 125055

Hello, I want to divert your attention towards my case. I have already sent POA document & delieverd to zerodha (I have confirmed from Courier Services).
But Till now my Equity Delivery Sell Trading is not working. My Rs.10000 is already blocked in it. Please provide or i will move to SEBI against your slow process. Resolve this matter on urgent basis or i will move my complaint to sebi regarding this issue.
If you are not...
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S
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account opening documents

This company is unnecessary harassing me after taking the Rs. 300 account opening fee. Every time they email me that my Pan card copy is not clear. Where in all the copies are very much clear and each and every details are readable. Moreover when their Executive came to collect the documents that time they readily accepted all the documents and never complained anything about the clarity.

Moreover, I never received any call...
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DILIPCHAVDA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

partiality

Address:Ahmedabad, Gujarat, 382420
Website:zerodha

I have put my order for buy or sell at certain amount even though the figure achieved it get not disperse this is happened for 3 rd time and as a result of that i lost 11000 rs who will take the responsibility so kindly correct it dont do such cheap things it is not customer palatable thing

Secondly since last two day i was trying to put bracket order it not work why am i not your customer are you not taking any brokerage from...
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xv4940
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

zeroha stealing money from my account

Address:Kolkata, West Bengal, 743125

My zerodha account i. D - xv4940. Why zerodha steal money from account. This is my question. Every day when i purchase share and sell share after the total duduction zerodha deduct or steal extra money at same day then again zerodha deduct the money at night by 1am. Everyday zerodha steal money at same day then again the deduct money at night 1am. Everyday they deduct money twice.

It should be deduct only one time by 1am. Not...
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T
Tarasankar Sarkar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted. a/c no opened

Worst service by zerodha
Cheating innocent people.
Money deducted for a/c opening
Order details
Payment id pay_ank160yfnuxuoy date-16th june 2018
Amount paid rs. 300
Forms ordered
Equity rs. 300
Today 19/6/2018 but till now account not opening.
Trying hard to connect to support/zerodha but no response from zerodha. Worst service ever before opening of a/c. Plese refund the money....
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Onkar Kumbhar
from Bhusawal, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding withdrawal

My name is omkar kumbhar id is-xh3327. I have requested for withdrawal of 500 rs on friday. Request placed successful from zerodha and funds are cut from my account but i dont get money in my bank account till now. Please give mi details of my payment as earlier as possible. Or is there any possibility of payment on today after 9 am please tell me....
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P
pravinapv
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

made payment to open an account, but account not opened

Even after multiple escalations zerodha is not enabling the option to continue to open the account. They are asking to make payment again, while they have already showed that they have received the payment. I requested that if they are not able to enable opening the account, then they can refund the amount, but they are not responding.
First they tried to cheat saying, if the payment is more than 60days prior they cannot process it....
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S
Sathiyabalan S
from Chennai, Tamil Nadu
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illogical trading platform behavior due to which loss incurred.

Address:Coimbatore, Tamil Nadu, 641004

I have been trading on Zerodha Kite platform for past 6 to 8 months.They have a feature of Bracket Order ( BO ) which is to avail higher leverage for intra-day buy/sell orders with a target and compulsory stop loss. For more details about BO order, kindly go through https://zerodha.com/margin-calculator/BracketCover/

As on 17/05/2018, i traded on RCOM with the margin of just 5000 in my account. As per MACD chart indicator,...
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L
Lovekesh Azad
from Etawah, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

technical error

I placed an order of 30 shares of itc lmt. At 284.8 and set the stoploss triggering price at 283.8
This order got executed by itself without the price reaching the triggering price. It got executed at 09:37:59 when the price of itc was above 285
My client id is zm1705 and the order id is [protected]
I need the refund for the amont i lost due to this error....
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N
Nikd78
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am not able to open my account with my number. your mobile numbers already registered. this error shows.

Address:Kolhapur, Maharashtra, 416114

I am not able to open my account with my number. Your mobile numbers already registered. This error shows. Please help me. How can i open my account. * i am not able to open my account with my number. Your mobile numbers already registered. This error shows. Please help me. How can i open my account *i am not able to open my account with my number. Your mobile numbers already registered. This error shows. Please help me. How can i open my...
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R
rrdidwania
from Nashik, Maharashtra
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account opening fee taken. neither opened account not refunded fee.

Address:Bangalore, Karnataka

I submitted required information. Then they asked me to pay fee of rs. 300. I paid the same. After that they refused to open account on the grounds that my aadhar is not linked to mobile. If they couldnt process my application, they shouldnt ask for fee. And if it was taken by mistake, the should refund the same.
But mr bhavesh bhati said that fee wont be refunded at all. This is purely cheating. How can trust a company which is cheating...
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V
vibilanand libiv
from Delhi, Delhi
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my federal bank share is not showing up in my portfolio

Id - zt1314
My federal bank share is not showing up in my portfolio but i can see tata motors and adani power.

(They always making me trouble. Last time, because of server issue i can, t sell my share and i have mailed them to sell on my behalf but they did nt)

(Also, their customer care no is pathetic. I am entering correct id and zpin but it responding as wrong entry..)...
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V
vijay khambe
from Vasai-Virar, Maharashtra
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loss due to zerodha trading website unavailability

Address:Thane, Maharashtra, 401203
Website:kite.zerodha.com

Dear sir/madam,
On 2-may-2018 zerodha kite trading website was unavailable to end users. I had purchased stock option for maruti suzuki on 30-apr-2018 at rs.115.0 in anticipation of good sales numbers and in fact it released better sales numbers on 1-may-2018[public holiday]. I wanted exit and book my profit on 2-may-2018 at around rs.150 but zerodha website was not available.
Due to this i have suffering loss [ cmp is 84].br...
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S
suni5632
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduct more amount from loss and do not give detail of all debits and deductions

Address:560078
Website:kite.zerodha.com

Sunita Dalave
Zerodha id : ZX5172
Email – [protected]@gmail.com
My name is sunita dalve, i trade with zerodha

Friday on 27/04/2018, I short one lot PCJEWELLER18MAY200PE at rs 26, premium was Rs 39000
And next day on Monday 30th april 2018 bought at rs 31.25 premium was rs. 46872
I was in loss of rs.7875
Monday 30th april 2018 morining my Balance was ₹1, 28, 848.71
Monday 30th...
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#Ur Technical Classmate
from Bantval, Karnataka
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server problem every now and then. bad user experience

Address:Bangalore, Karnataka, 560100
Website:www.zerodha.com

People are loosing their hard earned money due to various technical issues of zerodha. Even i lost multiple bucks due to their technical problems. Since losses were not huge i let it go. Worst back office. Customer care calls will be picked up so late, otherwise continuous waiting that u end up hanging it up. They need to improve their server quality. As when the volatility increases their server go out of service. Secondly their back office...
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T
tejwantgosal
from Adampur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund not able to register

Address:Fatehgarh Sahib, Punjab, 140412

I had deposited online an amount of rs.300 on 26 april 2018 for shares trading through d mat account. This amount was for opening account but since i wasn't able to fill online form, the page was resetting itself. I have asked for refund of amount paid.

But i am told amount is not refundable.

Order details
Payment id pay_a3zrtnsj9rusr3
Amount paid rs. 500
Equity trading rs. 300
Demat rs....
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