Zes*mobikwik — Fraud transactions from my credit card

Address:	Uttarpradesh
Website:	Zes*mobikwik

Hi Team,

Please be informed that on[protected] at 3.14 P.M a fraud transaction have been made on my Standard Chartered credit card No. XXXX XXXX XXXX XX54

The online transaction amount Rs.19881, 19886, 19882, and RS 19886 (4 transactions) ZES*MOBIKWIK
Actually I got call from mobile no. [protected] one guy and even the lady also spoke they asked Date of birth for verification and cvv no as usual asked from customer care and she said that I am from Standard Chartered credit card section. She told that I haven't redeemed the reward points and bank increase my credit card limit so new credit card preparation. And he told old credit card limit amount should transferred to new credit card and adjust with outstanding if any by the way transaction So, I will send the transaction OTP to your mobile no he will told the OTP No.
I tried calling customer care immediately but i couldn't connect but later in the evening immediately spoke to customer care and raised the complaint through customer care blocked the card as well and also sent email to raise the case for the same.
Next day when I called Customer care i checked but she told they tried to do the transactions but I am safe. But i could see some transactions.

It is very clear that Rs.79535 /- spent my credit card is fraud transaction . Kindly hold the transaction and refund my mobile no. [protected] or my email id.