[Resolved] Zomato — about food order - not ordered correctly

Tarun Ravankol

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	www.zomato.com

Hi,

I have ordered biryani handi from zomato and they delivered me the single pack only that too no bill in the pack this is very stupidity and how could we resolve means everybody is saying this not over this not over fact..

And i have contacted every one but there is no response from the both guys and even delivery boy also.

Ok i left that and continued on my work and later on the same thing happened to my friend also from there i have started researching on this i think this is a big scam under both platforms and products.

We should defintely take an action they are only attracting with some code and they are making money like this and finally people are getting lossed with this type of actions

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Sep 19, 2018

Complaint marked as Resolved

Zomato customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2018

Zomato Customer Care's response Hi Tarun,

Hope you're doing well.

We're sorry to hear that your ordering experience wasn't up to the mark. We would surely like to assist you in this regard, and would request you to kindly share the concerned Order ID or your registered contact number so that we can investigate the matter further and contact you at the earliest.

Awaiting your response.

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Comments

Satyam Sahukar

from Delhi, Delhi

I don't know what you did...I didn't order anything from zomato but it showing I had ordered egg chilly garlic noodles & 303 rupees deducted from my paytm wallet without my consent... please reslove this asap. I need my paytm money refund...whosoever placed the ordered I don't know that... because delivering address is also wrong mention...