[Resolved]  Zomato — abuse language used by cmr care executive

Address:160036

Im ordred last night 9.30 pm on zoomato. Delivery boy reached near my home and call to me but the mean time my mobile sw.off . and im looking the delivery boy and said pls give the order they said your phone sw off because of your order cancelled. And say talk to cmr care executive and cmr care executive not listen ing and your order is cancelled .you prepare new order and im said my reliative at home pls deliver the order but they no listen and argue with me . in between they talk to senior and said cmr bakwass kare ja raha . you have any code of conduct of calling exective abuse to cmrs. And call recording of your telecaller in my hands and you want im send to him. Any cmr not except abuse language by telecaller, pls action on the telecalller other wise im going to court for this abuse . my id is sonu, [protected]@gmail.com on zoomato.
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Sep 8, 2018
Complaint marked as Resolved 
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Verified Support
Aug 07, 2018
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Seems like Zomato took approach of turning off their customer support call centers and deactivated the phone numbers instead of ensuring that their team operates with respect and integrity. Zomato is a shameful company.

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