Zomato — account has been blocked without notice.

Address:Kolkata, West Bengal, 700025
Website:Zomato

I had ordered food from zomato and received an incomplete order for which i complained. I got 234 zomato credits instead of the refund in my source account. Later the next day i couldn't place any order as it was showing that my account had been blocked. I mailed zomato regarding this issue at least 15-20 times. Everytime i got the same response that it's due to some suspicious activity observed. My amount is still stuck in that account.
The registered mail id is: [protected]@gmail.com

Please resolve this issue asap.
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Zomato customer support has been notified about the posted complaint.
Apr 11, 2019
Updated by Debjani sinha
No action has been taken yet. What's happening?
Apr 11, 2019
Updated by Debjani sinha
My account is still blocked. When is it supposed to get unblocked? I haven't been contacted by zomato yet.
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