Zomato — advance payment but order not delivered

Address:

Sarvanand nagar, bholaram ustag marg, indore, Indore, Madhya Pradesh, 452001

Dear sir
I have made advance payment for my order of shrikhand through zomato application. After one hour their customer care calls me that your order is cancelled. When i asked them about reason, no appropriate answer was given. And also they said if amount will get refunded, it may tak 7-8 working days.
My concern is that if they are unable to complete order they should have intimated me early so that i could order from other restaurants and also they were rude in call.

Please took it as serious concern and i want early action upon this matter.

Best regards
Hardik khandelwal
Mob - [protected]
Email id - [protected]@gmail.com