Zomato — Amount charged and food not delivered

Order Number [protected]

I had ordered for 3 McDonald’s meals from zomato delivery for the first time.

When the delivery came, it had only beverages. The burgers and fries were not delivered.
The deliver person said this is what McDonalds gave him and to complain on the app.

It has been a nightmare since. I chatted with someone named Shaik who was most unhelpful. Then I called the delivery person and he confirmed that he only delivered the beverages.

After multiple emails they are not helping me and stating the entire order was delivered.
I have asked them to speak to the deliver person Mr Chavan but the did not confirm back.
Just closed the case.

I want someone to answer for this and ensure I am not cheated off my money.

Hope this complaints is heard and some action taken.