Zomato — burnt chicken delivered in a biryani

Address:Ramamurthy Nagar, Bangalore, Karnataka
Website:Zomato.com

I have online ordered family pack chicken biryani. They have delivered fully burnt chicken pieces on it. While i complaint they are not having any regret. After this i complaint to zomato via email regarding this 3 times but they have only one resolution that they will share the feedback to restaurant. But what about customer, they are not getting the good product and this is family pack so money wise also i am loosing my approx 400 bucks after discount. Too disappointed from this restaurant as well as from zomato.
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Zomato customer support has been notified about the posted complaint.
Jan 04, 2020
Updated by Mohd. Shoail
Order Id - [protected]
Complaint comments 

Comments

I have experienced expiry items...taste is too bad ..and they gave us last remaining Biryani..
I have submitted complaint to zomato but they are not responding at all
Order id:- [protected]

My Complaint reference number:- 3375880

I ordered Veg Thali from Dilli6 restaurant, sector 15, noise, India.
I didn't receive roti and i talked with zomato via support option.
Still they didn't provide refund money.

I really hate zomato and pls don't prefer tomato.

It is third class service, support and response.

Thanks

I ordered two days ago and I paid through paytm and also mistakely also gave money to delivery boy
Please refund my money
I ordered kaju curry and also parotha while eating there is a piece of plastic wire in kaju curry, how Zomato is so reckless to customer, what happens if I eat it and what are the consequences, restaurant is not responding I want a right answer.respond immediately.
I have ordered food and later I had cancelled my order. If I won't be getting the refund then my order should not be cancelled right? Chat support sucks.
Order Number is [protected]
Email support also required 24 hours to 48 hours.
Please do not order from Zomato, don't waste your money

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