Zomato — delivery boy ganesh pick extra amount of rs.250.00+ rs.20.00 during delivery

Address:

Qr.no.- A43/339, UCIL Housing Colony Turamdih, Sundernagar, East Singhbhum,, East Singhbhum, Jharkhand, 832107

My wife ordered half veg manchurian and one single egg double chicken roll from junction through online sbi net banking payment option but i didn't know that she paid already and afterall the delivery boy ganesh sharma reached to my location; i asked him that how much price for food. And he told me sir it is rs. 250.00. Then i paid him rs. 250.00 (Order price)+ rs.20.00 (As a tip)= rs.270.00. I thought my wife ordered it by cash on delivery option but after gone of delivery boy she told me that i already paid to zomato through online payment. Then i immediately called to zomato delivery boy ganesh sharma but he refused my call everytime and at last after 11.33 p. M. He put his phone on switch mode. I don't know anything... I want my money back. Is this a type of cheating happened by zomato delivery boy. Then how a common person survive with no customer care no. Facility in zomato application.