[Resolved]  Zomato — didn't give me the proper food and took my money as well

Address:Bangalore, Karnataka, 560068

So i order food from box8 restaurant from zomato these people gave me salty food and it was cold too and i already paid for the order and when i asked them to either replace my food or refund my amount they didn't do anything and just gave 67 credit for which i paid almost 280 rs and they didn't reply properly after that and restaurant said there was no call from the zomato end these people are trying to make a. Fool out o[censored]s nothing else and they are not even giving the money back
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Jul 8, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2018
Zomato Customer Care's response
Hi Akshay,

Apologies for the inconvenience caused to you. Could you please share the order ID with us so that we can look into your issues at the earliest.

Regards
Complaint comments 

Comments

Hi! I'm writing to complain about the rejection for an ice cream order from Naturals Ice cream Parlour, GK-2 today in the afternoon. Money was deducted from my bank account as soon as I placed the order on Zomato but the order was rejected by the outlet after 10 mins of waiting. Could you elaborate on what to do for the reimbursement? Thanks.

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