Zomato — dominos

Address:

New Delhi, New Delhi, Delhi, 110006

This is with reference to our order number 54, which was booked through zomato (Order no.[protected]) i ordered for african peri peri veg and jamaican # veg worth rs 431/- the time of order was around 2pm, and till now that is at 3:45 my order is not delivery. I fried calling dominos several times and was kept on hold for long duration. Spoke to the delivery boy at 3:10 and he had not left the place to delivery the pizzas. It is with great regret i have to mention the irresponsibility of dominos. Finally when i got to speak dominos at 3:30 sone ms kajal told that there is no guarantee of time in our area. That is again not called for. This means u have to order for lunch i will have to wait till dinner? Then i managed to speak to mr ashish manager of dominos daryaganj and he promised us to deliver the pizza as soon as possible. But to our surprise the delivery boy had cancelled the order on his own. Now we just placed another order and will have to wait don't know till how long. Mr ashish committee to give an extra pizza with our order but this will not solve the issue. I was at one point of time was even told that since there was too much rush our order is delayed, which is not our problem. O[censored] cant cater u should stop taking the order. I would request you to kindly look into this matter with concern and refund me the amount in addition to the pizzas. Looking forward for a favourable response and early delivery of the pizzas. Its almost 2 hours since in waiting for my order and still haven't received it. "hungry kya? " yes i am terribly but cant reply on dominos service anymore.