[Resolved] Zomato — faulty coupon | |||
I ordered some food from zomato where it showed ne a coupon where it was nowhere mentioned that coupon is not vaild or valid for me and when i applied the coupon code it was applied as normal coupon without any error and it showed me discount of 50% and a final price of balance 50% and further when i proceeded for checkout it dedcuted the whole amount from my balance withoyt any discount. And when i contacted to their customer care department they answerd me it was not eligible for me. I dont understand if i was not eligible why was i fooled by appliaction of coupon and why am i liable for such software errors. If something like that would have been there they shouldhave intimated that i not eligible for that or coupon is not applied. If this would have happen i would have canceled it. I didn't wanted it at that cost. I want my amount refunded which was charged from me due to their software faults for which i am not at all liable. Was this information helpful? | |||
Jul 21, 2018 Complaint marked as Resolved Zomato customer support has been notified about the posted complaint. Verified Support Jun 07, 2018 Zomato Customer Care's response Hi, Apologies for the inconvenience caused to due to this. Could you please share your contact details or your order ID with us so that we can look into your issues at the earliest. Regards, | |||
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