Zomato — food not delivered (showing delivered), no refund

Address:	Bangalore, Karnataka, 560075
Website:	ZOMATO ORDER

Order no - [protected]

Yesterday night at 08:15 pm i have placed an order with punjabi tandoor. Until 11:15 pm food was not delivered, mean while i was tracking the order through the zomato support and most of the cases it was auto answering same chat over and over again.

11:15 pm it was showing food has been delivered but i didint got any food. I was not well yesterday thats why i ordered through zomato order. But the humiliation i gone through is unacceptable.

I want the escalation about everything!!!,

1) i need my whole refund.
2) second i want escalation against restaurant and zomato food delivery service.
3) i want explanation about the whole crapy auto asnwer system of zomato chat.

Till then i will report through every social media sources about this fiasco.
I hope you guys will take it seriously because i think you guys will know how much can be done through social media in this age.