Zomato — food order not delivered citing google map issue

Address:#205, chandamama residency, 1st cross air view colony, konena agrahara, HAL, 560018

I have ordered food from zomato and provided my address and paid bill as well. They never mentioned that i have to provide inspection to delivery boy about my location.in app it mentioned it was indicating my location properly so i didn't bother much. Later i see that my order got cancelled mentioning i was not present at site. It is clear indication that delivery boy purposefully didn't deliver my food. They are not refunding my money also. It is pathetic service from zomato
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Order had not been placed at dominos faridkot but my money was deducted from from my account in course of online transaction.
Payment was unsuccessful due to some error
I want that amount to be refunded back into my account
Or otherwise pleaselet me knw the procedure of refund of my money

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