[Resolved]  Zomato — food orders from zomato

Address:110005

I have ordered 2 shakes from the pink koko restaurant located on pusa road (Karol bagh) but the resaturant declined the order due to no payment by zomato to the restaurant for the mentioned order as well as some previous orders.. So due to no payment by zomato i could not receive the food parcel
Secondly after this i have ordered 2 shakes from the gianis restaurant located at shankar road (Rajender nagar), my order delivery time mentioned was 11:03pm and i received the order at 11:45pm due to late delivery all the ice cream of the ice cream shakes that i have ordered got melted... And due to the same i had dispose off all the shakes for which i had prepaid from my paytm wallet...
Kindly look into this matter...
And with respect to this issue i need a justified compensation against both the orders
It was really a very pathetic experience with zomato.
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Oct 17, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2018
Zomato Customer Care's response
Hey, please share the order ID so that we can get this checked.
Sep 28, 2018
Updated by Saranshg3771
The order id of both the order are mentioned below
[protected] and [protected] respectively
Oct 05, 2018
Updated by Saranshg3771
No update has been provided by the zomato team till date...

A very pathetic service by zomato

Zomato is not taking the issue seriously...

Kindly look into this matter and get it resolved
Complaint comments 

Comments

The order id of both the order are mentioned below
[protected] and [protected] respectively
Saranshg3771's [Complaint's author] reply, Oct 5, 2018
No update has been provided by the zomato team till date...

A very pathetic service by zomato

Zomato is not taking the issue seriously...

Kindly look into this matter and get it resolved

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