Zomato — items of the food missing and no action taken

I had ordered chicken teriyaki salad and i had clearly mentioned olives yet there was no olives in my salad. The whole point of ordering a salad is for the ingredients its made with.
The quality nd quantity is poor.
This had been my second complain to the company but they just take it as a feedback which is irritating.
Zomato isn't giving me the food for free, i pay for it and i deserve a proper food with good customer service.
I need a refund.
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Sir this is vamshi vardhan.Sir why my account is blocked. I don't know what's my mistake or it's your mistake. Please do something and trust me sir only complaint for bad quality of food. This not my intention to refunding the amount. Next time i Will not complaint in anyway that if my food is rotten. so now please sir unblock me.
[protected]@gmail.com
Phone [protected]
Accidentally cancelled order as a kid was holding the phone.tried to get the order back within seconds.no use.noone listened.still showing the fine.disgusting.Gunda raaj
I order food from zomato and I got a stale one I complained to guy who claimed to be represetative of zomato from ranchi and today 10, 000/- debited from my account.
The hotel informed that the order was been dispatched but to the wrong delivery guy . Its been 8days, the order and refund still not received.
Order id was [protected]
dum gosht biryani was not delivered to me ..but payment had been done online.
after complaining about this to the chat team Rs.438 were put in my zomato credits. but when i try to place a new order, the payment options dont show zomato credits.. so even after having 438 zomato credits i am not able to use it.
My refund not processed for an order done on 16th aug 2019 which was cancelled by zomato themselves of order id:[protected].plzz help me in this matter

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